PracticeFit Admin Network
For the people running the day in primary care.
A free peer network for everyone in a UK general practice admin role — reception, care navigation, secretarial, coding, summarising, workflow. Built by people who've done the job.
No fee. No selling. No coaching framing. Just peers, useful kit, and somewhere to land after a hard day.
Who it's for
Every admin role in the practice. None of them an afterthought.
What you get
Built around what the job actually asks of you.
Built around the day, not the org chart
Reception, care navigation, secretarial, coding, summarising, workflow. The roles that absorb the most pressure and rarely get the airtime.
A peer network, not a training course
People doing your job in other practices. Compare scripts, share what worked with a difficult call, swap workflow tricks.
Practical kit you can use this week
Templates, scripts, signposting prompts, code lists, SOPs. Shared between members, kept current.
A place to ask the harder questions
Away from your PM, the partners and the patient in front of you. Just peers in the same role, who get it.
Ops vs Admin
Two tracks, one hub. Pick the one that matches your day.
Same members space. Two parallel tracks so the resources, discussions and events stay relevant to your role. Sit across both? Sign up for both — no extra cost, no duplication.
Ops Network
Running the practice
Who it's for
- Practice managers and deputies
- PCN and federation managers
- Ops directors and business managers
- Clinicians carrying an ops portfolio
What you'll get
- Peer space for the decisions only managers carry
- Templates for governance, finance and contract performance
- Frank conversations on partner dynamics and CQC
- Quarterly virtual meet-ups with people in the same seat
Admin Network· You're here
Running the day
Who it's for
- Reception and care navigation
- Medical secretaries
- Summarisers and coders
- Workflow and document admins
What you'll get
- Scripts, templates and signposting prompts you can use this week
- Peers in your role at other practices to compare notes with
- Somewhere to ask the harder questions, away from the partners
- Practical kit kept current by the network, not gathering dust
Honest answers
Before you sign up.
Is this only for reception?
No. It's for any primary care admin role below practice manager — reception, care navigators, secretaries, summarisers, coders, workflow admins, document handlers.
How is this different from the Ops Network?
Same members space, two tracks. The Admin Network is about running the day — the phones, the inbox, the workflow. The Ops Network is about running the practice — the decisions, governance and delivery that sit with managers. You can join one or both.
I sit across both — should I sign up for both tracks?
Yes, and there's no extra cost or duplicated inbox for doing so. Pick "Both tracks" at signup (or tick the second track later from your profile). You'll appear in both directories with your role visible, so peers know which hat you're wearing in a given conversation.
If I join both, what will I actually see?
One members space, with everything tagged. Resources and discussions carry an "Ops", "Admin" or "Both" tag, and the filter buttons let you flip between tracks or view everything together. Events sit on a single calendar — sessions show their audience tag so you can pick what's useful. Nothing is hidden behind a second login.
Is it actually free?
Yes. No membership fee, no upsell, no hidden tiers.
Does my practice need to sign anything off?
No. You sign up as an individual. We only ask for your role and practice so the directory stays useful.
Can my whole team join?
Please do. The more admin colleagues in the network, the more useful the answers get for everyone.
Your job matters. So do peers who know that.
Free. Instant access. Useful from your next shift.